Murphy, Herta A. Effective business communications / Herta A. Murphy, Herbert W. Hildebrandt and Jane P. Thomas - New York : McGraw-Hill, c1997. - xxii, 617 p. : ill. ; 26 cm. ISBN: LCCN: Subjects--Topical Terms: Commercial correspondence.Business report writing.Business communication. LC Class. No.: HF5721 / . 1997 Dewey Class. No.: 651.7 / M978e