TY - BOOK AU - Murphy,Herta A. AU - Hildebrandt,Herbert W. AU - Thomas,Jane P. TI - Effective business communications AV - HF5721 . 1997 U1 - 651.7 PY - 1997/// CY - New York PB - McGraw-Hill KW - Commercial correspondence KW - Business report writing KW - Business communication ER -