TY - BOOK AU - Sharp,Helen AU - Rogers,Yvonne AU - Preece,Jenny TI - Interaction design: beyond human-computer interaction SN - 9781119547259 AV - QA76.9 .S53 2019 U1 - 004.01/9 22 PY - 2019/// CY - Indianapolis, IN PB - Wiley KW - Human-computer interaction KW - COMPUTERS / User Interfaces N1 - Includes bibliographical references and index; What’s Inside? 1 What is Interaction Design? 1.1 Introduction, 1.2 Good and Poor Design, 1.3 What is Interaction Design?, 1.4 The User Experience, 1.5 Understanding Users, 1.6 Accessibility and Inclusiveness, 1.7 Usability and User Experience Goals Interview with Harry Brignull 2 The Process of Interaction Design 2.1 Introduction, 2.2 What is Involved in Interaction Design?, 2.3 Some Practical Issues 3 Conceptualizing Interaction 3.1 Introduction, 3.2 Conceptualizing Interaction, 3.3 Conceptual Models, 3.4 Interface Metaphors, 3.5 Interaction Types, 3.6 Paradigms, Visions, Theories, Models, and Frameworks Interview with Albrecht Schmidt 4 Cognitive Aspects 4.1 Introduction, 4.2 What is Cognition?, 4.3 Cognitive Frameworks 5 Social Interaction 5.1 Introduction, 5.2 Being Social, 5.3 Face-to-Face Conversations, 5.4 Remote Conversations, 5.5 Co-presence, 5.6 Social Engagement 6 Emotional Interaction 6.1 Introduction, 6.2 Emotions and the User Experience, 6.3 Expressive Interfaces and Emotional Design, 6.4 Annoying Interfaces, 6.5 Affective Computing and Emotional AI, 6.6 Persuasive Technologies and Behavioral Change, 6.7 Anthropomorphism 7 Interfaces 7.1 Introduction, 7.2 Interface Types, 7.3 Natural User Interfaces and Beyond, 7.4 Which Interface? Interview with Leah Buechley 8 Data Gathering 8.1 Introduction, 8.2 Five Key Issues, 8.3 Data Recording, 8.4 Interviews, 8.5 Questionnaires, 8.6 Observation, 8.7 Choosing and Combining Techniques 9 Data Analysis, Interpretation, and Presentation 9.1 Introduction, 9.2 Quantitative and Qualitative, 9.3 Basic Quantitative Analysis, 9.4 Basic Qualitative Analysis, 9.5 Which Kind of Analytic Framework to Use?, 9.6 Tools to Support Data Analysis, 9.7 Interpreting and Presenting the Findings 10 Data at Scale 10.1 Introduction, 10.2 Approaches to Collecting and Analyzing Data, 10.3 Visualizing and Exploring Data, 10.4 Ethical Design Concerns, 11 Discovering Requirements 11.1 Introduction, 11.2 What, How, and Why?, 11.3 What Are Requirements?, 11.4 Data Gathering for Requirements, 11.5 Bringing Requirements to Life: Personas and Scenarios, 11.6 Capturing Interaction with Use Cases Interview with Ellen Gottesdiener 12 Design, Prototyping, and Construction 12.1 Introduction, 12.2 Prototyping, 12.3 Conceptual Design, 12.4 Concrete Design, 12.5 Generating Prototypes, 12.6 Construction Interview with Jon Froehlich 13 Interaction Design in Practice, 13.1 Introduction, 13.2 AgileUX, 13.3 Design Patterns, 13.4 Open Source Resources, 13.5 Tools for Interaction Design 14 Introducing Evaluation 14.1 Introduction, 14.2 The Why, What, Where, and When of Evaluation, 14.3 Types of Evaluation, 14.4 Evaluation Case Studies, 14.5 What Did We Learn from the Case Studies? 14.6 Other Issues to Consider When Doing Evaluation 15 Evaluation Studies: From Controlled to Natural Settings 15.1 Introduction, 15.2 Usability Testing, 15.3 Conducting Experiments, 15.4 Field Studies Interview with danah boyd 16 Evaluation: Inspections, Analytics, and Models 16.1 Introduction, 16.2 Inspections: Heuristic Evaluation and Walk-Throughs, 16.3 Analytics and A/B Testing, 16.4 Predictive Models References Index; Mathematics, Physics & Statistics; Computer Science & Engineering N2 - Hugely popular with students and professionals alike, the Fifth Edition of Interaction Design is an ideal resource for learning the interdisciplinary skills needed for interaction design, human-computer interaction, information design, web design, and ubiquitous computing. New to the fifth edition: a chapter on data at scale, which covers developments in the emerging fields of 'human data interaction' and data analytics. The chapter demonstrates the many ways organizations manipulate, analyze, and act upon the masses of data being collected with regards to human digital and physical behaviors, the environment, and society at large. Revised and updated throughout, this edition offers a cross-disciplinary, practical, and process-oriented, state-of-the-art introduction to the field, showing not just what principles ought to apply to interaction design, but crucially how they can be applied. Explains how to use design and evaluation techniques for developing successful interactive technologies Demonstrates, through many examples, the cognitive, social and affective issues that underpin the design of these technologies Provides thought-provoking design dilemmas and interviews with expert designers and researchers Uses a strong pedagogical format to foster understanding and enjoyment UR - http://catalogimages.wiley.com/images/db/jimages/9780470665763.jpg ER -