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121.
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner and Dwayne D. Gremler. by
Edition: 5th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Boston : McGraw-Hill/Irwin, c2009
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9980.5.Z45 2009. Items available for reference: North South University Library: Not for loan (1)Location, call number: GEN HD9980.5.Z45 2009. Not available: North South University Library: Checked out (1).

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122.
Interactive services marketing / Raymond P. Fisk, Stephen J. Grove and Joby John. by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Boston : Houghton Mifflin, c2008
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9980.5.F57 2008.

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123.
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Creating a world without poverty : social business and the future of capitalism / Muhammad Yunus and Karl Weber. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Dhaka : Subarna, c2007
Online resources:
Availability: Items available for loan: North South University Library (1)Location, call number: HD60.Y86 2007. Items available for reference: North South University Library: Not for loan (1)Location, call number: OL HD60.Y86 2007. Not available: North South University Library: Checked out (1).

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124.
Trade in services negotiations : a guide for developing countries / edited by Sebastián Sáez. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Washington, D.C. : World Bank, c2010
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9989.D44T73 2010.

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125.
Winds of change : East Asia's sustainable energy future / Xiaodong Wang ... [et al.]. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Washington, DC : World Bank, c2010
Availability: Items available for reference: North South University Library: Not for loan (1)Location, call number: REF HD9502.E182W56 2010.

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126.
Service management : operations, strategy, information technology / James A. Fitzsimmons and Mona J. Fitzsimmons. by Series:
Edition: 7th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Boston : McGraw-Hill, c2011
Availability: Not available: North South University Library: Checked out (1).

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127.
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Investment climate in South-West region of Bangladesh : a study of the manufacturing sector / Mohammed Ziaul Haider and Khan Mehedi Hasan. by Series: Investment climate series | Working paper ; No. 4/2010
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Dhaka : Economic Research Group, c2010
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9736.B3H35 2010.

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128.
Exporting services : a developing country perspective / edited by Arti Grover Goswami, Aaditya Mattoo, and Sebastián Sáez. by Series: Trade and development series
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Washington, D.C. : World Bank, c2012
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9989.D44E97 2012.

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129.
Services marketing / John E. G. Bateson and K. Douglas Hoffman. by
Edition: 4th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Australia : South-Western/ Cengage Learning, c2011
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9980.5.B38 2011. Not available: North South University Library: Checked out (1).

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130.
No cover image available
Report on Bangladesh survey of manufacturing industries (SMI) 2005 - 2006 / Bangladesh Bureau of Statistics by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Dhaka : Bangladesh Bureau of Statistics, c2010
Availability: Items available for reference: North South University Library: Not for loan (1)Location, call number: REF HD9736.M33R46 2010.

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131.
The goal : a process of ongoing improvement / Eliyahu M. Goldratt and Jeff Cox by
Material type: Text Text; Format: print ; Literary form: Fiction ; Audience: General;
Language: English
Publication details: Great Barrington, MA : North River Press, c2004
Availability: Items available for loan: North South University Library (1)Location, call number: PR9510.9.G64G6 2004.

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132.
The gatekeepers / Daniel Graham by
Material type: Text Text; Format: print ; Literary form: Fiction ; Audience: General;
Language: English
Publication details: Riverdale, NY : Baen, c1995
Availability: Items available for loan: North South University Library (1)Location, call number: PS3557.R192G37 1995.

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133.
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner and Dwayne D. Gremle. by
Edition: 6th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New York : McGraw-Hill Irwin, c2013
Availability: Items available for loan: North South University Library (2)Location, call number: GEN HD9980.5.Z45 2013, ... Items available for reference: North South University Library: Not for loan (1)Location, call number: GEN HD9980.5.Z45 2013.

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134.
Manufacturing enterprise in Asia : size structure and economic growth / Dipak Mazumdar and Sandip Sarkar. by Series: Routledge studies in the growth economies of Asia ; 113
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New York : Routledge, c2013
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9720.5.M39 2013.

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135.
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml ... [et al.]. by
Edition: 5th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New Delhi : McGraw-Hill Irwin, c2011
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9980.5.S47 2011.

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136.
Services marketing / K. Rama Mohana Rao by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New Delhi : Pearson, c2007
Availability: Items available for loan: North South University Library (1)Location, call number: HD9980.5.R355 2007.

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137.
Services marketing / Govind Apte by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New York : Oxford University Press, c2004
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9987.I4A68 2004.

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138.
Asian Development Outlook 2013 : Asia's energy challenge / Asian Development Bank by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Philippines : Asian Development Bank, c2013
Availability: Items available for reference: North South University Library: Not for loan (1)Location, call number: REF HC411.A17 2013.

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139.
Energy, environment and sustainable development / edited by Mohammed Aslam Uqaili and Harijan Khanji. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New York ; Wien : Springer, c2012
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9502.D442E54 2012.

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140.
Survey of manufacturing industries (SMI) 2012 / Bangladesh Bureau of Statistics by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Dhaka : Bangladesh Bureau of Statistics, c2013
Availability: Items available for reference: North South University Library: Not for loan (1)Location, call number: REF HD4295.6.S87 2013.

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