North South University Library OPAC

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21.
Service operations management / Roger W Schmenner. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New Jersey : Prentice Hall, c1995
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9980.5.S36 1995.

22.
Services marketing / Valarie A. Zeithaml and Mary Jo Bitner. by Series: McGraw-Hill series in marketing
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New York : McGraw-Hill, c1996
Availability: Items available for loan: North South University Library (14)Location, call number: GEN HD9980.5.Z45 1996, ...

23.
Marketing services : competing through qualilty / Leonard L. Berry and A. Parasuraman by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New York : The Free Press, c1991
Availability: Items available for loan: North South University Library (1)Location, call number: HF5415.5.B48 1991.

24.
Services marketing / David L. Kurtz and Kenneth E. Clow. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New York : John Wiley, c1998
Availability: Items available for loan: North South University Library (2)Location, call number: GEN HD9980.5.K87 1998, ... Items available for reference: North South University Library: Not for loan (1)Location, call number: GEN HD9980.5.K87 1998.

25.
Managing services : marketing operations and human resources / Christopher H. Lovelock. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New Jersey : Prentice Hall, c1988
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9980.5.L68 1988.

26.
Inside the legislative process : the passage of the foreign service Act of 1980 / William I. Bacchus by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Colorado : Westview, c1984
Availability: Items available for loan: North South University Library (1)Location, call number: KF5112. 1984.

27.
Bangladesh service rules : part-I / Establishment Division by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Dhaka : Bangladesh Government press, c1970
Availability: Items available for loan: North South University Library (1)Location, call number: B22. 1970.

28.
Bangladesh service rules / Establishment Division by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Dhaka : Bangladesh Government Press, c1983
Availability: Items available for reference: North South University Library: Not for loan (2)Location, call number: REF JQ552.D44 1983, ...

29.
Services marketing / Christopher H. Lovelock. by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Upper Saddle River, N.J. : Prentice-Hall, c1997
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HF5415.122.L68 1996.

30.
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml and Mary Jo Bitner. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New York : McGraw-Hill, c2000
Availability: Items available for loan: North South University Library (6)Location, call number: GEN HD9980.5.Z45 2000, ... Items available for reference: North South University Library: Not for loan (1)Location, call number: GEN HD9980.5.Z45 2000.

31.
ভবিষ্য তহবিল, কল্যাণ তহবিল, যৌথবীমা আইন ও বিধি / সর্বশেষ সংশোধনী সহ / Mohammad Feroz Miah by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: Bengali
Publication details: Dhaka : Roddur Prakashani, c2000
Other title:
  • Bhobissho tohobil, kolyan tohobil, jouthobima ain o bidhi
Title translated: Provident fund, gratuity, group insurance and rules:with latest amendment.
Availability: Items available for loan: North South University Library (1)Location, call number: KNG931.F28 2000.

32.
Service rules / Mohammad Feroz Miah by
Edition: 21st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Dhaka : Roddur Prakashani, c2001
Availability: Not available: North South University Library: Checked out (1).

33.
The human factor / Graham Greene introduction by Peter Kemp by Series:
Material type: Text Text; Format: print ; Literary form: Fiction ; Audience: General;
Language: English
Publication details: London : David Campbell, c1992
Availability: Items available for loan: North South University Library (1)Location, call number: PR6013.R44H8 1992.

34.
Service management : operations,strategy,and information technology / James A. Fitzsimmons and Mona J. Fitzsimmons. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Boston : Irwin/Mc Graw-Hill, c1998
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9980.5.F58 1998.

35.
Handbook of public personnel administration / edited by Jack Rabin, Thomas Vocino and W. Bartley Hildreth by Series:
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New York : Marcel Dekker, c1995
Availability: Items available for loan: North South University Library (1)Location, call number: JK765.H34 1995.

36.
Reforming the civil service for government performance : a partnership perspective / A. T. Rafiqur Rahman by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Dhaka : University Press, c2001
Availability: Items available for loan: North South University Library (1)Location, call number: JF60.R33 2001.

37.
The lore of the Mandarins : towards a non-partisan public service in Bangladesh / A. M. M. Shawkat Ali by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Dhaka : University Press, c2002
Availability: Items available for loan: North South University Library (1)Location, call number: JQ636.Z1S475 2002.

38.
বার্ষিক প্রতিবেদন ১৪০৭-১৪০৮ বঙ্গাব্দ / Bangladesh Public Service Commission by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Dhaka : BPSC, c2001
Title translated: Annual report 2001.
Availability: Items available for reference: North South University Library: Not for loan (1)Location, call number: REF JQ2947.A67P8 2001.

39.
Service management : operations,strategy,and information technology / James A. Fitzsimmons and Mona J. Fitzsimmons. by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Boston : Mc Graw-Hill, c2001
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9980.5.F58 2001. Items available for reference: North South University Library: Not for loan (1)Location, call number: GEN HD9980.5.F58 2001.

40.
Selling the invisible : a field guide to modern marketing / Harry Beckwith. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New York : Warner Books, c1997
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9980.5.B43 1997.

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