North South University Library OPAC

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41.
Commercial bank management / Peter S. Rose by Series:
Edition: 5th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Boston : McGraw-Hill, c2002
Availability: Items available for loan: North South University Library (2)Location, call number: HG1615.R66 2002, ... Not available: North South University Library: Checked out (1).

42.
গনপ্রজাতন্ত্রী বাংলাদেশ সরকার বাংলাদেশ : বার্ষিক প্রতিবেদন ২০০২ (annual report (1408 - 1409), 2002) / Bangladesh Public Service Commission by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Dhaka : BPSC, c2002
Title translated: Bangladesh Public Service Comission.
Availability: Items available for reference: North South University Library: Not for loan (1)Location, call number: REF JQ2947.A67P8 2002.

43.
Total global strategy II : updated for the internet and service era / George S. Yip. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New Jersey : Prentice Hall, c2003
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD62.4.Y57 2003.

44.
Marriott : the J. Willard Marriott story / Robert OBrien by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Salt Lake City : Deseret Book, c1977
Availability: Items available for loan: North South University Library (1)Location, call number: TX910.5.M333O27 1977.

45.
Captains without eyes : intelligence failures in World War II / Lyman B. Kirkpatrick by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Boulder : Westview, c1987
Availability: Items available for loan: North South University Library (1)Location, call number: D810.S7K54 1987.

46.
Who serves? : the persistent myth of the under class army / Sue E. Berryman by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Boulder : Westview, c1988
Availability: Items available for loan: North South University Library (1)Location, call number: UB323.B474 1988.

47.
Life prediction methodology for titanium matrix composites / edited by W. S. Johnson, J. M. Larsen and B. N. Cox by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: West Conshohocken : ASTM, c1996
Availability: Items available for loan: North South University Library (1)Location, call number: TA481.L55 1996.

48.
Domestic regulation and service trade liberalization / edited by Aaditya Mattoo and Pierre Sauve. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Washington, DC : World Bank, c2003
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9980.6.D66 2003.

49.
Moving people to deliver services / edited by Aaditya Mattoo and Antonia Carzaniga. by Series: Trade and development series
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Washington, DC : World Bank, c2003
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9980.6.M68 2003.

50.
Competing in a service economy : how to create a competitive advantage through service development and innovation / Anders Gustafsson and Michael D. Johnson by Series:
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: San Francisco : Jossey-Bass, c2003
Availability: Items available for loan: North South University Library (1)Location, call number: HF5415.5.G87 2003.

51.
How to change the world : social entrepreneurs and the power of new ideas / David Bornstein by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New York : Oxford University Press, c2004
Availability: Items available for loan: North South University Library (1)Location, call number: HN18.B6363 2004.

52.
International public administration reform : implications for the Russian Federation / Nick Manning and Neil Parison by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Washington, D.C. : World Bank, c2004
Availability: Items available for loan: North South University Library (1)Location, call number: JF1351.M356 2004.

53.
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml and Mary Jo Bitner. by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New Delhi : Tata McGraw-Hill, c2003
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9980.5.Z45 2003.

54.
Services marketing : people, technology, strategy / Christopher Lovelock by
Edition: 4th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New Delhi : Pearson Education, c2001
Availability: Items available for loan: North South University Library (1)Location, call number: HF5415.122.L68 2001.

55.
Customer service on the internet : building relationships, increasing loyalty, and staying competitive / Jim Sterne by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New York : John Wiley, c2000
Availability: Items available for loan: North South University Library (1)Location, call number: HF5415.5.S737 2000.

56.
Tracking mental health outcomes / Donald E. Wiger and Kenneth B. Solberg by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New York : John Wiley, c2001
Availability: Items available for loan: North South University Library (2)Location, call number: RA790.5.W545 2001, ... Items available for reference: North South University Library: Not for loan (1)Location, call number: RA790.5.W545 2001.

57.
Bangladesh civil service : a political-administrative perspective / A. M. M. Shawkat Ali by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Dhaka : University Press, c2004
Availability: Items available for loan: North South University Library (1)Location, call number: JN425. 2004.

58.
Service economies in Europe : opportunities for growth / Wolfgang Ochel and Manfred Wegner. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Boulder : Westview Press, c1987
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9986.E85O24 1987.

59.
Trade and investment in services in the Asia-Pacific region / edited by Chung H. Lee and Seiji Naya. by Series: Pacific and world studies series ; no. 1
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Boulder, Col. : Westview, c1988
Availability: Items available for loan: North South University Library (2)Location, call number: GEN HD9987.P16T73 1988, ... Items available for reference: North South University Library: Not for loan (1)Location, call number: GEN HD9987.P16T73 1988.

60.
Skills, wages, and productivity in the service sector / edited by Thierry Noyelle. by Series: Conservation of Human Resources studies in the new economy
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Boulder : Westview, c1990
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9981.5.S55 1990.

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