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	2.	The pursuit of quality through porsonal change / Harry I Forsha by Forsha, Harry I Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: Wisconsin : ASQC quslity press, c1992 Availability: Items available for loan: North South University Library (1)Location, call number: HF5415.5 1992. Place hold Add to cart (remove)
	3.	Strategic Six sigma : best practices from the executive suite / Dick Smith, Jerry Blakeslee and Richard Koonce. by Smith, Dick Blakeslee, Jerry [author] Koonce, Richard [author] Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: Hoboken, N.J. : John Wiley, c2002 Availability: Items available for loan: North South University Library (2)Location, call number: GEN HD58.9.S65 2002, ... Place hold Add to cart (remove)
	4.	May I help you? : great customer service for small business / Jillian Mercer by Mercer, Jillian Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: Australia : Allen & Unwin, c2004 Availability: Items available for loan: North South University Library (1)Location, call number: HF5415.5.M47 2004. Place hold Add to cart (remove)
	5.	Kellogg on branding : the marketing faculty of the Kellogg School of Management / edited by Alice M. Tybout and Tim Calkins ; foreword by Philip Kotler. by Tybout, Alice M [editor] Calkins, Tim [editor] Kellogg School of Management Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: Hoboken, N.J. : Wiley, c2005 Availability: Items available for loan: North South University Library (2)Location, call number: GEN HD69.B7K45 2005, ... Place hold Add to cart (remove)
	6.	Angel customers & demon customers : discover which is which and turbo-charge your stock / Larry Selden and Geoffrey Colvin by Selden, Larry Colvin, Geoffrey Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: New York : Portfolio, c2003 Availability: Items available for loan: North South University Library (1)Location, call number: HF5415.5.S449 2003. Place hold Add to cart (remove)
	7.	English for customer care / Rosemary Richey. by Richey, Rosemary Series: Oxford Business English \| Express series Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: Oxford : Oxford University Press, c2007 Availability: Items available for reference: North South University Library: Not for loan (2)Location, call number: GEN PE1115.R53 2007, ... Add to cart (remove)
	8.	The superpromoter : the power of enthusiasm / Rijn Vogelaar translated by Peter de Wolff by Vogelaar, Rijn Wolff, Peter de Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: New York : Palgrave Macmillan, c2011 Availability: Items available for loan: North South University Library (1)Location, call number: HF5415.55.V64 2011. Place hold Add to cart (remove)
	9.	Building a storybrand : clarify your message so customers will listen / Donald Miller. by Miller, Donald, 1971- Material type: Text; Literary form: Not fiction Language: English Publication details: New York : HarperCollins Leadership, an imprint of HarperCollins, c2017 Availability: Items available for loan: North South University Library (1)Location, call number: GEN HF5415.1255.M55 2017. Place hold Add to cart (remove)

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