| 000 | nam a22 a 4500 | ||
|---|---|---|---|
| 999 |
_c15265 _d15265 |
||
| 001 | BD-DhNSU-15265 | ||
| 003 | BD-DhNSU | ||
| 005 | 20190403061123.0 | ||
| 008 | 190403s2004 at ||||g |||| 001 0|eng d | ||
| 010 | _a | ||
| 020 | _a1865088587 | ||
| 040 |
_aDLC _cDLC _dBD-DhNSU |
||
| 041 | _aeng | ||
| 050 | 0 | 0 |
_aHF5415.5 _b.M47 2004 |
| 082 | 0 | 0 |
_a658.812 _bM554m |
| 100 | 1 | _aMercer, Jillian | |
| 245 | 0 | 0 |
_aMay I help you? : _bgreat customer service for small business / _cJillian Mercer |
| 260 |
_aAustralia : _bAllen & Unwin, _cc2004. |
||
| 300 |
_avii, 134 p. ; _c22 cm. |
||
| 650 | 0 | _aCustomer relations Small business | |
| 650 | 0 | _aManagement Small business | |
| 650 | 4 | _aCustomer services | |
| 942 |
_2lcc _cBK |
||