000 00988nam a2200289 a 4500
999 _c16493
_d16493
001 BD-DhNSU-16493
003 BD-DhNSU
005 20211006160905.0
008 190403s2002 ohua|||g b||| 001 0|eng d
020 _a0324027257
040 _aDLC
_cBD-DhNSU
_dBD-DhNSU
041 _aeng
050 0 0 _aHD31
_b.P58 2002
082 0 0 _a658.4
_bP737m
100 1 _aPlunkett, Warren R.
_91416
245 0 0 _aManagement :
_bmeeting and exceeding customer expectations /
_cWarren R. Plunkett, Raymond F. Attner and Gemmy S. Allen.
250 _a7th ed.
260 _aCincinnati, Ohio :
_bSouth-Western/Thomson,
_cc2002.
300 _axxviii, 797 p. :
_bill. ;
_c26 cm. +
_e1 computer disc (CD ; 3/4 in.)
504 _aIncludes bibliographical references (p. 747-777) and index.
526 0 _aManagement
590 _aSumaiya Kainat Bintey Kohinoor
650 0 _aManagement
_922821
700 1 _aAttner, Raymond F.
_eauthor
_91418
700 1 _aAllen, Gemmy S.
_eauthor
_922822
942 _2lcc
_cBK