000 nam a22 a 4500
999 _c19580
_d19580
001 BD-DhNSU-19580
003 BD-DhNSU
005 20190403063414.0
008 190403s1990 nyua|||g |||| 001 0|eng d
010 _a
020 _a0385504454
040 _aDLC
_cDLC
_dBD-DhNSU
041 _aeng
050 0 0 _aHF5415.5
_b.S49 1990
100 1 _aSewell, Carl
245 0 0 _aCustomers for life :
_bhow to turn that one-time buyer into a lifetime customer /
_cCarl Sewell and Paul B. Brown
260 _aNew York :
_bDoubleday,
_cc1990.
300 _axx, 175 p. ;
_bill. ;
_c25 cm.
650 0 _aCustomer services
650 4 _aAutomobile industry and trade
650 4 _aCustomer services
700 1 _aBrown, Paul B.
942 _2lcc
_cBK