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003 BD-DhNSU
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008 220623s2011 at a|||g b||| 001 0|eng d
020 _a9780538476454
040 _aDLC
_cBD-DhNSU
_dBD-DhNSU
041 _aeng
050 0 0 _aHD9980.5
_b.B38 2011
100 1 _aBateson, John E. G.
245 0 0 _aServices marketing /
_cJohn E. G. Bateson and K. Douglas Hoffman.
250 _a4th ed.
260 _aAustralia :
_bSouth-Western/ Cengage Learning,
_cc2011.
300 _axvii, 468 p. :
_bill. ;
_c28 cm.
504 _aIncludes bibliography & iiindex.
526 _aMarketing & International Business
590 _aSumaiya Kainat Bintey Kohinoor
650 0 _aService industries
_xMarketing.
700 1 _aHoffman, K. Douglas
942 _2lcc
_cBK
999 _c21711
_d21711