| 000 | nam a22 a 4500 | ||
|---|---|---|---|
| 999 |
_c23809 _d23809 |
||
| 001 | BD-DhNSU-23809 | ||
| 003 | BD-DhNSU | ||
| 005 | 20190403070802.0 | ||
| 008 | 190403s2007 ii a|||g |||| 001 0|eng d | ||
| 010 | _a | ||
| 020 | _a9788131704974 | ||
| 040 |
_aDLC _cDLC _dBD-DhNSU |
||
| 041 | _aeng | ||
| 050 | 0 | 0 |
_aHD9980.5 _b.R355 2007 |
| 100 | 1 | _aRao, K. Rama Mohana | |
| 245 | 0 | 0 |
_aServices marketing / _cK. Rama Mohana Rao |
| 260 |
_aNew Delhi : _bPearson, _cc2007. |
||
| 300 |
_axiv,358 p. : _bill. ; _c21 cm. |
||
| 650 | 0 | _aService industries | |
| 650 | 4 | _aMarketing | |
| 650 | 4 | _aCustomer services | |
| 942 |
_2lcc _cBK |
||