| 000 | 00817nam a2200241 a 4500 | ||
|---|---|---|---|
| 999 |
_c24482 _d24482 |
||
| 001 | BD-DhNSU-24482 | ||
| 003 | BD-DhNSU | ||
| 005 | 20190822162827.0 | ||
| 008 | 190403s2009 ii a|||g |||| 001 0|eng d | ||
| 020 | _a9780230638969 | ||
| 040 |
_aDLC _cDLC _dBD-DhNSU |
||
| 041 | _aeng | ||
| 050 | 0 | 0 |
_aPE1128 _b.T598 2009 |
| 100 | 1 |
_aTomalin, Barry _93547 |
|
| 245 | 0 | 0 |
_aInternational English for call centres : _ba course in English language, culture and empathy / _cBarry Tomalin and Suhashini Thomas |
| 260 |
_aNew Delhi : _bMacmillan Education, _cc2009. |
||
| 300 |
_aix,178 p. : _bill. ; _c25 cm. + _e1 computer disc (CD ; 3/4 in.). |
||
| 650 | 0 |
_aEnglish language _93548 |
|
| 650 | 4 |
_aTextbooks for foreign speakers _93549 |
|
| 650 | 4 |
_aCall centers _93550 |
|
| 700 | 1 |
_aThomas, Suhashini _93551 |
|
| 942 |
_2lcc _cBK |
||