| 000 | nam a22 a 4500 | ||
|---|---|---|---|
| 999 |
_c5877 _d5877 |
||
| 001 | BD-DhNSU-5877 | ||
| 003 | BD-DhNSU | ||
| 005 | 20190402132611.0 | ||
| 008 | 190402s1992 wiu||||g |||| 001 0|eng d | ||
| 010 | _a | ||
| 020 | _a | ||
| 040 |
_aDLC _cDLC _dBD-DhNSU |
||
| 041 | _aeng | ||
| 050 | 0 | 0 |
_aHF5415.33 _b.U6F58 1992 |
| 082 | 0 | 0 |
_a658.812 _bF621c |
| 100 | 1 | _aFliehman, Deborah G. | |
| 245 | 0 | 0 |
_aCustomer retention through quality leadership / _cDeborah G. Fliehman and David D. Auld |
| 260 |
_aWisconsin : _bASQC Quality, _cc1992. |
||
| 300 |
_axii, 233 p. : _c24 cm. |
||
| 700 | 1 | _aAuld, David D. | |
| 942 |
_2lcc _cBK |
||