000 nam a22 a 4500
999 _c8009
_d8009
001 BD-DhNSU-8009
003 BD-DhNSU
005 20190402133942.0
008 190402s1993 enka|||g |||| 001 0|eng d
010 _a
020 _a0750609931
040 _aDLC
_cDLC
_dBD-DhNSU
041 _aeng
050 0 0 _aTS156
_b.O24 1993
082 0 0 _a658.562
_bO11t
100 1 _aOakland, John S.
245 0 0 _aTotal quality management :
_bthe route to improving performance /
_cJohn S. Oakland
250 _a2nd ed.
260 _aOxford :
_bButterworth-Heinemann,
_cc1993.
300 _ax, 463 p. ;
_bill. ;
_c23 cm.
650 0 _aTotal quality management
650 4 _aManagement
942 _2lcc
_cBK