| 000 | 00871nam a2200289 a 4500 | ||
|---|---|---|---|
| 001 | BD-DhNSU-8705 | ||
| 003 | BD-DhNSU | ||
| 005 | 20220627150549.0 | ||
| 008 | 220627s1998 nyua|||g b||| 001 0|eng d | ||
| 020 | _a0471180343 | ||
| 020 | _a9780471180340 | ||
| 040 |
_aDLC _cBD-DhNSU _dBD-DhNSU |
||
| 041 | _aeng | ||
| 050 | 0 | 0 |
_aHD9980.5 _b.K87 1998 |
| 082 | 0 | 0 |
_a658.8 _bK96s |
| 100 | 1 | _aKurtz, David L. | |
| 245 | 0 | 0 |
_aServices marketing / _cDavid L. Kurtz and Kenneth E. Clow. |
| 260 |
_aNew York : _bJohn Wiley, _cc1998. |
||
| 300 |
_axxii, 570 p. : _bill. ; _c25 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 526 | _aMarketing & International Business | ||
| 590 | _aSumaiya Kainat Bintey Kohinoor | ||
| 650 | 0 |
_aService industries _xMarketing |
|
| 650 | 0 | _aCustomer services. | |
| 700 | 1 |
_aClow, Kenneth E. _eauthor |
|
| 942 |
_2lcc _cBK |
||
| 999 |
_c8705 _d8705 |
||