Customer service on the internet : building relationships, increasing loyalty, and staying competitive / Jim Sterne
Material type: TextLanguage: English Publication details: New York : John Wiley, c2000.Edition: 2nd edDescription: xvi, 351 p. : ill. ; 28 cmISBN:- 0471382582
- 658.81202854678 S839c
- HF5415.5 .S737 2000
Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | |
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Books | North South University Library | Non-fiction | HF5415.5.S737 2000 (Browse shelf(Opens below)) | 1 | Available | 22481 |
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HF5415.5.M47 2004 May I help you? : | HF5415.5.S449 2003 Angel customers & demon customers : | HF5415.5.S49 1990 Customers for life : | HF5415.5.S737 2000 Customer service on the internet : | HF5415.5.T17 1993 Quality : | HF5415.55.V64 2011 The superpromoter : | HF5415.6.J6 2011 Contemporary logistics / |
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