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Customer service on the internet : building relationships, increasing loyalty, and staying competitive / Jim Sterne

By: Material type: TextTextLanguage: English Publication details: New York : John Wiley, c2000.Edition: 2nd edDescription: xvi, 351 p. : ill. ; 28 cmISBN:
  • 0471382582
Subject(s): DDC classification:
  • 658.81202854678 S839c
LOC classification:
  • HF5415.5 .S737 2000
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Holdings
Item type Current library Collection Call number Copy number Status Date due Barcode
Books Books North South University Library Non-fiction HF5415.5.S737 2000 (Browse shelf(Opens below)) 1 Available 22481
Browsing North South University Library shelves, Collection: Non-fiction Close shelf browser (Hides shelf browser)
HF5415.5.M47 2004 May I help you? : HF5415.5.S449 2003 Angel customers & demon customers : HF5415.5.S49 1990 Customers for life : HF5415.5.S737 2000 Customer service on the internet : HF5415.5.T17 1993 Quality : HF5415.55.V64 2011 The superpromoter : HF5415.6.J6 2011 Contemporary logistics /

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