North South University Library OPAC

Amazon cover image
Image from Amazon.com

Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner and Dwayne D. Gremler.

By: Contributor(s): Material type: TextTextLanguage: English Publication details: Boston : McGraw-Hill/Irwin, c2009.Edition: 5th edDescription: xxviii, 708 p. : ill., map ; 26 cmISBN:
  • 9780073380933
  • 9780071263931
Subject(s): DDC classification:
  • 658.8 Z48s
LOC classification:
  • HD9980.5 .Z45 2009
Tags from this library: No tags from this library for this title. Log in to add tags.
Star ratings
    Average rating: 0.0 (0 votes)
Holdings
Cover image Item type Current library Collection Shelving location Call number Copy number Status Date due Barcode
Books Books North South University Library Non-fiction General Stacks HD9980.5.Z45 2009 (Browse shelf(Opens below)) 1 1 29487
Local cover image
Books Books North South University Library Non-fiction General Stacks HD9980.5.Z45 2009 (Browse shelf(Opens below)) 2 Available 29855
Books Books North South University Library Non-fiction HD9980.5.Z45 2009 (Browse shelf(Opens below)) 3 Checked out 2011-05-06 10:00 29856

Includes bibliographical references and index.

Marketing & International Business

Social Science

Sumaiya Kainat Bintey Kohinoor

There are no comments on this title.

to post a comment.
© 2017-2024 NSU Library
North South University

Powered by Koha