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1.
Management : meeting and exceeding customer expectations / Warren R. Plunkett, Raymond F. Attner and Gemmy S. Allen. by
Edition: 7th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Cincinnati, Ohio : South-Western/Thomson, c2002
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD31.P58 2002. Items available for reference: North South University Library: Not for loan (1)Location, call number: HD31.P58 2002.

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2.
Management : an approach to customer expectations / Gemmy S. Allen, Warren R. Plunkett and Raymond F. Attner. by
Edition: 10th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Australia : South-Western Cengage Learning, c2013
Availability: Items available for loan: North South University Library (2)Location, call number: GEN HD31.A45 2013, ...

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