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Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml and Mary Jo Bitner.
Material type:
TextLanguage: English Publication details: New York : McGraw-Hill, c2000.Edition: 2nd edDescription: xxviii, 620 p. : ill., figs., tabs. ; 26 cmISBN: - 0072312211
- 9780071169943
- 658.8 Z48s
- HD9980.5 .Z45 2000
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North South University Library | Non-fiction | General Stacks | HD9980.5.Z45 2000 (Browse shelf(Opens below)) | 1 | Available | 17792 | ||
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North South University Library | Non-fiction | General Stacks | HD9980.5.Z45 2000 (Browse shelf(Opens below)) | 2 | Available | 17793 | ||
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North South University Library | Non-fiction | General Stacks | HD9980.5.Z45 2000 (Browse shelf(Opens below)) | 3 | 1 | 17794 | ||
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North South University Library | Non-fiction | General Stacks | HD9980.5.Z45 2000 (Browse shelf(Opens below)) | 4 | Available | 18822 | ||
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North South University Library | Non-fiction | General Stacks | HD9980.5.Z45 2000 (Browse shelf(Opens below)) | 5 | Available | 18823 | ||
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North South University Library | Non-fiction | General Stacks | HD9980.5.Z45 2000 (Browse shelf(Opens below)) | 6 | Available | 18824 | ||
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North South University Library | Non-fiction | General Stacks | HD9980.5.Z45 2000 (Browse shelf(Opens below)) | 7 | Available | 18825 |
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| HD9980.5.Z45 1996 Services marketing / | HD9980.5.Z45 1996 Services marketing / | HD9980.5.Z45 1996 Services marketing / | HD9980.5.Z45 2000 Services marketing : integrating customer focus across the firm / | HD9980.5.Z45 2000 Services marketing : integrating customer focus across the firm / | HD9980.5.Z45 2000 Services marketing : integrating customer focus across the firm / | HD9980.5.Z45 2000 Services marketing : integrating customer focus across the firm / |
Includes bibliographical references and index.
Marketing & International Business
Sumaiya Kainat Bintey Kohinoor
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