The value profit chain : treat employees like customers and customers like employees / James L. Heskett, W. Earl Sasser and Leonard A. Schlesinger

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Material type: Text

TextLanguage: English Publication details: New York : The Free Press, c2003.Description: xxii, 377 p. : ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode
Books	North South University Library	Non-fiction	HF5415.5.H473 2003 (Browse shelf(Opens below))	1	Available		34612

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