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Marketing services : competing through qualilty / Leonard L. Berry and A. Parasuraman

By: Contributor(s): Material type: TextTextLanguage: English Publication details: New York : The Free Press, c1991.Description: xi, 212 p. : ill. ; 24 cmISBN:
Subject(s): DDC classification:
  • 658.8 B534m
LOC classification:
  • HF5415.5 .B48 1991
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Item type Current library Collection Call number Copy number Status Date due Barcode
Books Books North South University Library Non-fiction HF5415.5.B48 1991 (Browse shelf(Opens below)) 1 Available 14895
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HF5415.33.U6H38 2013 Consumer behavior : HF5415.33.U6H38 2013 Consumer behavior : HF5415.35.S65 2009 Marketing : HF5415.5.B48 1991 Marketing services : HF5415.5.G87 2003 Competing in a service economy : HF5415.5.H47 1997 The service profit chain : HF5415.5.H47 1997 The service profit chain :

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