Marketing services : competing through qualilty / Leonard L. Berry and A. Parasuraman
Material type: TextLanguage: English Publication details: New York : The Free Press, c1991.Description: xi, 212 p. : ill. ; 24 cmISBN:- 658.8 B534m
- HF5415.5 .B48 1991
Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | |
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Books | North South University Library | Non-fiction | HF5415.5.B48 1991 (Browse shelf(Opens below)) | 1 | Available | 14895 |
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HF5415.33.U6H38 2013 Consumer behavior : | HF5415.33.U6H38 2013 Consumer behavior : | HF5415.35.S65 2009 Marketing : | HF5415.5.B48 1991 Marketing services : | HF5415.5.G87 2003 Competing in a service economy : | HF5415.5.H47 1997 The service profit chain : | HF5415.5.H47 1997 The service profit chain : |
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