Services marketing / Valarie A. Zeithaml and Mary Jo Bitner.

By:

Zeithaml, Valarie A

Contributor(s):

Bitner, Mary Jo [author]

Material type: Text

TextLanguage: English Series: McGraw-Hill series in marketingPublication details: New York : McGraw-Hill, c1996.Description: xx, 700 p. : ill., figs., tabs. ; 25 cmISBN:

0070782504

Subject(s):

DDC classification:

658.8 Z48s

LOC classification:

HD9980.5 .Z45 1996

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Holdings
Item type	Current library	Collection	Shelving location	Call number	Copy number	Status	Barcode
Books	North South University Library	Non-fiction	General Stacks	HD9980.5.Z45 1996 (Browse shelf(Opens below))	1	Available	13807
Books	North South University Library	Non-fiction	General Stacks	HD9980.5.Z45 1996 (Browse shelf(Opens below))	2	Available	14134
Books	North South University Library	Non-fiction	General Stacks	HD9980.5.Z45 1996 (Browse shelf(Opens below))	3	Available	14409
Books	North South University Library	Non-fiction	General Stacks	HD9980.5.Z45 1996 (Browse shelf(Opens below))	4	Available	14410
Books	North South University Library	Non-fiction	General Stacks	HD9980.5.Z45 1996 (Browse shelf(Opens below))	5	Available	14411
Books	North South University Library	Non-fiction	General Stacks	HD9980.5.Z45 1996 (Browse shelf(Opens below))	6	Available	14412
Books	North South University Library	Non-fiction		HD9980.5.Z45 1996 (Browse shelf(Opens below))	7	Available	14413
Books	North South University Library	Non-fiction	General Stacks	HD9980.5.Z45 1996 (Browse shelf(Opens below))	8	Available	14414
Books	North South University Library	Non-fiction	General Stacks	HD9980.5.Z45 1996 (Browse shelf(Opens below))	9	Available	14415
Books	North South University Library	Non-fiction	General Stacks	HD9980.5.Z45 1996 (Browse shelf(Opens below))	10	Available	14416
Books	North South University Library	Non-fiction		HD9980.5.Z45 1996 (Browse shelf(Opens below))	11	Available	14417
Books	North South University Library	Non-fiction	General Stacks	HD9980.5.Z45 1996 (Browse shelf(Opens below))	12	Available	14418
Books	North South University Library	Non-fiction	General Stacks	HD9980.5.Z45 1996 (Browse shelf(Opens below))	13	Available	14939
Books	North South University Library	Non-fiction	General Stacks	HD9980.5.Z45 1996 (Browse shelf(Opens below))	14	Available	14940

Includes bibliographical references and index.

Marketing & International Business

Business

Sumaiya Kainat Bintey Kohinoor

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North South University Library OPAC

Services marketing / Valarie A. Zeithaml and Mary Jo Bitner.