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	21.	Customers for life : how to turn that one-time buyer into a lifetime customer / Carl Sewell and Paul B. Brown by Sewell, Carl Brown, Paul B Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: New York : Doubleday, c1990 Availability: Items available for loan: North South University Library (1)Location, call number: HF5415.5.S49 1990. Place hold Add to cart (remove)
	22.	The service-dominant logic of marketing / edited by Robert F. Lusch and Stephen L. Vargo by Lusch, Robert F Vargo, Stephen L Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: Armonk, N.Y. : M.E. Sharpe, c2006 Availability: Items available for loan: North South University Library (1)Location, call number: HF5415.S377 2006. Place hold Add to cart (remove)
	23.	The value profit chain : treat employees like customers and customers like employees / James L. Heskett, W. Earl Sasser and Leonard A. Schlesinger by Heskett, James L Sasser, W. Earl Schlesinger, Leonard A Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: New York : The Free Press, c2003 Availability: Items available for loan: North South University Library (1)Location, call number: HF5415.5.H473 2003. Place hold Add to cart (remove)
	24.	English for customer care / Rosemary Richey. by Richey, Rosemary Series: Oxford Business English \| Express series Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: Oxford : Oxford University Press, c2007 Availability: Items available for reference: North South University Library: Not for loan (2)Location, call number: GEN PE1115.R53 2007, ... Add to cart (remove)
	25.	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner and Dwayne D. Gremle. by Zeithaml, Valarie A Bitner, Mary Jo [author] Gremle, Dwayne D [author] Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: New York : McGraw-Hill Irwin, c2013 Availability: Items available for loan: North South University Library (2)Location, call number: GEN HD9980.5.Z45 2013, ... Items available for reference: North South University Library: Not for loan (1)Location, call number: GEN HD9980.5.Z45 2013. Place hold Add to cart (remove)
	26.	The superpromoter : the power of enthusiasm / Rijn Vogelaar translated by Peter de Wolff by Vogelaar, Rijn Wolff, Peter de Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: New York : Palgrave Macmillan, c2011 Availability: Items available for loan: North South University Library (1)Location, call number: HF5415.55.V64 2011. Place hold Add to cart (remove)
	27.	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml ... [et al.]. by Zeithaml, Valarie A [author] Bitner, Mary Jo [author] Gremler, Dwayne D [author] Pandit, Ajay [author] Edition: 5th ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: New Delhi : McGraw-Hill Irwin, c2011 Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9980.5.S47 2011. Place hold Add to cart (remove)
	28.	Services marketing / K. Rama Mohana Rao by Rao, K. Rama Mohana Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: New Delhi : Pearson, c2007 Availability: Items available for loan: North South University Library (1)Location, call number: HD9980.5.R355 2007. Place hold Add to cart (remove)
	29.	Building a storybrand : clarify your message so customers will listen / Donald Miller. by Miller, Donald, 1971- Material type: Text; Literary form: Not fiction Language: English Publication details: New York : HarperCollins Leadership, an imprint of HarperCollins, c2017 Availability: Not available: North South University Library: Checked out (1). Place hold Add to cart (remove)
	30.	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml ...[et al.]. by Zeithaml, Valarie A [author] Bitner, Mary Jo [author] Gremle, Dwayne D [author] Pandit, Ajay [author] Edition: 6th ed. Special Indian ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: New Delhi : McGraw-Hill Irwin, c2013 Availability: Items available for loan: North South University Library (2)Location, call number: GEN HD9980.5.S47 2013, ... Items available for reference: North South University Library: Not for loan (1)Location, call number: GEN HD9980.5.S47 2013. Place hold Add to cart (remove)

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