Results
|
2.
|
Implementing quality : with a customer focus / David N. Griffiths. by
Material type: Text; Format:
print
; Literary form:
Not fiction
; Audience:
General;
Language: English
Publication details: Wisconsin : ASQC- Quality press, c1991
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9581.A2G75 1991.
|
|
3.
|
Quality : sustaining customer service / Lynda King Taylor by
Material type: Text; Format:
print
; Literary form:
Not fiction
; Audience:
General;
Language: English
Publication details: London : Century Business, c1993
Availability: Items available for loan: North South University Library (1)Location, call number: HF5415.5.T17 1993.
|
|
4.
|
The pursuit of quality through porsonal change / Harry I Forsha by
Material type: Text; Format:
print
; Literary form:
Not fiction
; Audience:
General;
Language: English
Publication details: Wisconsin : ASQC quslity press, c1992
Availability: Items available for loan: North South University Library (1)Location, call number: HF5415.5 1992.
|
|
5.
|
|
|
6.
|
|
|
7.
|
Services marketing / David L. Kurtz and Kenneth E. Clow. by
Material type: Text; Format:
print
; Literary form:
Not fiction
; Audience:
General;
Language: English
Publication details: New York : John Wiley, c1998
Availability: Items available for loan: North South University Library (2)Location, call number: GEN HD9980.5.K87 1998, ... Items available for reference: North South University Library: Not for loan (1)Location, call number: GEN HD9980.5.K87 1998.
|
|
8.
|
Marketing management / Russell S. Winer by
Material type: Text; Format:
print
; Literary form:
Not fiction
; Audience:
General;
Language: English
Publication details: New Jersey : Prentice Hall, c1999
Availability: Items available for loan: North South University Library (1)Location, call number: HF5415.13.W5476 1999.
|
|
9.
|
|
|
10.
|
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml and Mary Jo Bitner. by
Edition: 2nd ed.
Material type: Text; Format:
print
; Literary form:
Not fiction
; Audience:
General;
Language: English
Publication details: New York : McGraw-Hill, c2000
Availability: Items available for loan: North South University Library (6)Location, call number: GEN HD9980.5.Z45 2000, ... Items available for reference: North South University Library: Not for loan (1)Location, call number: GEN HD9980.5.Z45 2000.
|
|
11.
|
|
|
12.
|
|
|
13.
|
|
|
14.
|
|
|
15.
|
|
|
16.
|
|
|
17.
|
|
|
18.
|
|
|
19.
|
|
|
20.
|
|