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Competing in a service economy : how to create a competitive advantage through service development and innovation / Anders Gustafsson and Michael D. Johnson

By: Contributor(s): Material type: TextTextLanguage: English Series: Publication details: San Francisco : Jossey-Bass, c2003.Description: xv, 190 p. ; ill. ; 24 cmISBN:
  • 0787961566
Subject(s): DDC classification:
  • 658.812 G982c
LOC classification:
  • HF5415.5 .G87 2003
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Item type Current library Collection Call number Copy number Status Date due Barcode
Books Books North South University Library Non-fiction HF5415.5.G87 2003 (Browse shelf(Opens below)) 1 Available 21417

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