Service management : operations, strategy, information technology / James A. Fitzsimmons and Mona J. Fitzsimmons.

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Material type: Text

TextLanguage: English Series: Publication details: Boston : McGraw-Hill, c2011.Edition: 7th edDescription: xvii, 541 p. : ill. ; 29 cmISBN:

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Holdings
Item type	Current library	Collection	Shelving location	Call number	Copy number	Status	Date due	Barcode
Books	North South University Library	Non-fiction	General Stacks	HD9980.5.F58 2011 (Browse shelf(Opens below))	1	Checked out	2024-05-06	34158

Includes bibliography & index.

Management

Sumaiya Kainat Bintey Kohinoor

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