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1.
Concepts of trade diplomacy and trade in services / Rodney de C. Grey. by Series: Thames essay ; no. 56
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: London : Trade policy research centre, c1990
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9980.5.G74 1990. Items available for reference: North South University Library: Not for loan (1)Location, call number: GEN HD9980.5.G74 1990.

2.
Pacific service enterprises and Pacific cooperation / edited by Gunnar K. Sletmo and Gavin Boyd. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Boulder : Westview Press, c1993
Availability: Items available for loan: North South University Library (2)Location, call number: GEN HD9989.P16P33 1993, ...

3.
State and development : essays on public enterprise / Muzaffer Ahmad by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Dhaka : University Press Ltd., c1987
Availability: Items available for loan: North South University Library (2)Location, call number: HC59.7.S756 1987, ...

4.
Service success : lessons from a leader on how to turn around a service business / Daniel I. Kaplan. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New York : John Wiley, c1994
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9980.5.K37 1994.

5.
Beyond industrial dualism : market and job segmentation in the new economy / Thierry J. Noyelle. by Series: Conservation of Human Resources studies in the new economy
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Boulder, Colo. : Westview Press, c1987
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD5718.S452N69 1987.

6.
Service operations management : instructor's manual / Roger W Schmenner by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New Jersey : Prentice - Hall, c1995
Availability: Items available for reference: North South University Library: Not for loan (2)Location, call number: REF HD9980.5.S34 1995, ...

7.
Service operations management / Roger W Schmenner. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New Jersey : Prentice Hall, c1995
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9980.5.S36 1995.

8.
Services marketing / Valarie A. Zeithaml and Mary Jo Bitner. by Series: McGraw-Hill series in marketing
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New York : McGraw-Hill, c1996
Availability: Items available for loan: North South University Library (14)Location, call number: GEN HD9980.5.Z45 1996, ...

9.
Marketing services : competing through qualilty / Leonard L. Berry and A. Parasuraman by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New York : The Free Press, c1991
Availability: Items available for loan: North South University Library (1)Location, call number: HF5415.5.B48 1991.

10.
Services marketing / David L. Kurtz and Kenneth E. Clow. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New York : John Wiley, c1998
Availability: Items available for loan: North South University Library (2)Location, call number: GEN HD9980.5.K87 1998, ... Items available for reference: North South University Library: Not for loan (1)Location, call number: GEN HD9980.5.K87 1998.

11.
Managing services : marketing operations and human resources / Christopher H. Lovelock. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New Jersey : Prentice Hall, c1988
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9980.5.L68 1988.

12.
Services marketing / Christopher H. Lovelock. by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Upper Saddle River, N.J. : Prentice-Hall, c1997
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HF5415.122.L68 1996.

13.
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml and Mary Jo Bitner. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New York : McGraw-Hill, c2000
Availability: Items available for loan: North South University Library (6)Location, call number: GEN HD9980.5.Z45 2000, ... Items available for reference: North South University Library: Not for loan (1)Location, call number: GEN HD9980.5.Z45 2000.

14.
Service management : operations,strategy,and information technology / James A. Fitzsimmons and Mona J. Fitzsimmons. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Boston : Irwin/Mc Graw-Hill, c1998
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9980.5.F58 1998.

15.
Service management : operations,strategy,and information technology / James A. Fitzsimmons and Mona J. Fitzsimmons. by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Boston : Mc Graw-Hill, c2001
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9980.5.F58 2001. Items available for reference: North South University Library: Not for loan (1)Location, call number: GEN HD9980.5.F58 2001.

16.
Selling the invisible : a field guide to modern marketing / Harry Beckwith. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New York : Warner Books, c1997
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9980.5.B43 1997.

17.
Total global strategy II : updated for the internet and service era / George S. Yip. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New Jersey : Prentice Hall, c2003
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD62.4.Y57 2003.

18.
Domestic regulation and service trade liberalization / edited by Aaditya Mattoo and Pierre Sauve. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Washington, DC : World Bank, c2003
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9980.6.D66 2003.

19.
Moving people to deliver services / edited by Aaditya Mattoo and Antonia Carzaniga. by Series: Trade and development series
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Washington, DC : World Bank, c2003
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9980.6.M68 2003.

20.
Competing in a service economy : how to create a competitive advantage through service development and innovation / Anders Gustafsson and Michael D. Johnson by Series:
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: San Francisco : Jossey-Bass, c2003
Availability: Items available for loan: North South University Library (1)Location, call number: HF5415.5.G87 2003.

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