Angel customers & demon customers : discover which is which and turbo-charge your stock / Larry Selden and Geoffrey Colvin
Material type: TextLanguage: English Publication details: New York : Portfolio, c2003.Description: x, 243 p. ; ill. ; 24 cmISBN:- 9781591840077
- HF5415.5 .S449 2003
Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | |
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Books | North South University Library | Non-fiction | HF5415.5.S449 2003 (Browse shelf(Opens below)) | 1 | Available | 31379 |
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HF5415.5.H47 1997 The service profit chain : | HF5415.5.H473 2003 The value profit chain : | HF5415.5.M47 2004 May I help you? : | HF5415.5.S449 2003 Angel customers & demon customers : | HF5415.5.S49 1990 Customers for life : | HF5415.5.S737 2000 Customer service on the internet : | HF5415.5.T17 1993 Quality : |
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