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Angel customers & demon customers : discover which is which and turbo-charge your stock / Larry Selden and Geoffrey Colvin

By: Contributor(s): Material type: TextTextLanguage: English Publication details: New York : Portfolio, c2003.Description: x, 243 p. ; ill. ; 24 cmISBN:
  • 9781591840077
Subject(s): LOC classification:
  • HF5415.5 .S449 2003
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Item type Current library Collection Call number Copy number Status Date due Barcode
Books Books North South University Library Non-fiction HF5415.5.S449 2003 (Browse shelf(Opens below)) 1 Available 31379
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HF5415.5.H47 1997 The service profit chain : HF5415.5.H473 2003 The value profit chain : HF5415.5.M47 2004 May I help you? : HF5415.5.S449 2003 Angel customers & demon customers : HF5415.5.S49 1990 Customers for life : HF5415.5.S737 2000 Customer service on the internet : HF5415.5.T17 1993 Quality :

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