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21.
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml and Mary Jo Bitner. by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New Delhi : Tata McGraw-Hill, c2003
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9980.5.Z45 2003.

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22.
Services marketing : people, technology, strategy / Christopher Lovelock by
Edition: 4th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New Delhi : Pearson Education, c2001
Availability: Items available for loan: North South University Library (1)Location, call number: HF5415.122.L68 2001.

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23.
Service economies in Europe : opportunities for growth / Wolfgang Ochel and Manfred Wegner. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Boulder : Westview Press, c1987
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9986.E85O24 1987.

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24.
Trade and investment in services in the Asia-Pacific region / edited by Chung H. Lee and Seiji Naya. by Series: Pacific and world studies series ; no. 1
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Boulder, Col. : Westview, c1988
Availability: Items available for loan: North South University Library (2)Location, call number: GEN HD9987.P16T73 1988, ... Items available for reference: North South University Library: Not for loan (1)Location, call number: GEN HD9987.P16T73 1988.

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25.
Skills, wages, and productivity in the service sector / edited by Thierry Noyelle. by Series: Conservation of Human Resources studies in the new economy
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Boulder : Westview, c1990
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9981.5.S55 1990.

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26.
Trading in a new world order : the impact of telecommunications and data services on international trade in services / edited by Bruno Lanvin. by Series: The Atwater series on the world information economy
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Boulder : Westview, c1993
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9980.5.T73 1993.

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27.
Cities in transition : transforming the global built environment / edited by Tasleem Shakur by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Cheshire, WA : Open House Press, c2005
Availability: Items available for loan: Architecture Seminar Library (1)Location, call number: HD5724.C57 2005.

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28.
Services marketing : people, technology, strategy / Christopher Lovelock and Jochen Wirtz by
Edition: 6th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Upper Saddle River, N. J. : Pearson /Prentice-Hall, c2007
Availability: Items available for loan: North South University Library (2)Location, call number: HF5415.13.L5883 2007, ...

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29.
Services marketing : concepts, strategies & cases / K. Douglas Hoffman and John E. G. Bateson. by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Mason, OH : Thomson /South-Western, c2006
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9980.5.H64 2006.

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30.
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner and Dwayne D. Gremler. by
Edition: 5th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Boston : McGraw-Hill/Irwin, c2009
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9980.5.Z45 2009. Items available for reference: North South University Library: Not for loan (1)Location, call number: GEN HD9980.5.Z45 2009. Not available: North South University Library: Checked out (1).

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31.
Interactive services marketing / Raymond P. Fisk, Stephen J. Grove and Joby John. by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Boston : Houghton Mifflin, c2008
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9980.5.F57 2008.

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32.
Trade in services negotiations : a guide for developing countries / edited by Sebastián Sáez. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Washington, D.C. : World Bank, c2010
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9989.D44T73 2010.

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33.
Service management : operations, strategy, information technology / James A. Fitzsimmons and Mona J. Fitzsimmons. by Series:
Edition: 7th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Boston : McGraw-Hill, c2011
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9980.5.F58 2011.

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34.
Exporting services : a developing country perspective / edited by Arti Grover Goswami, Aaditya Mattoo, and Sebastián Sáez. by Series: Trade and development series
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Washington, D.C. : World Bank, c2012
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9989.D44E97 2012.

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35.
Services marketing / John E. G. Bateson and K. Douglas Hoffman. by
Edition: 4th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Australia : South-Western/ Cengage Learning, c2011
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9980.5.B38 2011. Not available: North South University Library: Checked out (1).

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36.
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner and Dwayne D. Gremle. by
Edition: 6th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New York : McGraw-Hill Irwin, c2013
Availability: Items available for loan: North South University Library (2)Location, call number: GEN HD9980.5.Z45 2013, ... Items available for reference: North South University Library: Not for loan (1)Location, call number: GEN HD9980.5.Z45 2013.

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37.
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml ... [et al.]. by
Edition: 5th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New Delhi : McGraw-Hill Irwin, c2011
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9980.5.S47 2011.

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38.
Services marketing / K. Rama Mohana Rao by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New Delhi : Pearson, c2007
Availability: Items available for loan: North South University Library (1)Location, call number: HD9980.5.R355 2007.

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39.
Services marketing / Govind Apte by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: New York : Oxford University Press, c2004
Availability: Items available for loan: North South University Library (1)Location, call number: GEN HD9987.I4A68 2004.

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40.
Services profiles 2015 : infrastructure services / World Trade Organization by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Language: English
Publication details: Geneva : World Trade Organization, c2015
Availability: Items available for reference: North South University Library: Not for loan (1)Location, call number: REF HD9980.4.S46 2015.

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